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Health Concierge

Health Concierge Mobile

Welcome to the future of healthcare

No waiting. No hidden costs. No confusing administration. Simple, fast access to healthcare, when and where you need it.

Be seen faster

Lexihealth can assist with any health issue, deal with all stages of treatment, and tailor every service to your needs.

Rapid Doctor Appointments

with only one call

Priority Consultations

with world-class practitioners

Fast & Expert Second Opinions

and MDT (multi-disciplinary team) meetings

Screenings and Tests

at times and locations to suit you

Surgery

at leading clinical facilities

Treatment Plans

pre & post care

Female Practitioners and Chaperones

whenever required

Payment Management

handling all invoices & bills

Medical Admin

all forms & bookings

Appointments

at home, office or hotel (you choose)

Insurance

get more from your existing private medical insurance (PMI) cover

Quality Approved

Care Quality Commission registered practitioners and facilities

We're Ready to Help

How Lexihealth works

How Lexihealth Works

Quality Healthcare in Only Three Steps

1. Registration

To use our Concierge service, we first register you as a Lexihealth patient. At this point we ask you to read and accept our Terms & Conditions and provide payment details - either credit/debit card or bank details. We then ask you to pay a Case Fee for us to begin managing your healthcare enquiry.

2. Payment & Invoicing

Throughout your healthcare journey, we will notify you in advance of any known or likely costs and ensure we have your approval before taking any payment. We will receive all invoices from any healthcare providers for your treatment and handle all payments on your behalf using the payment details taken during registration.

3. Subscription

For long-term peace of mind, you can become a Lexihealth member. This means you (and your family and friends, if you choose) have one of our Patient Liaison Managers on-hand, ready to deal with any health enquiries, whenever they arise. And, with no Case Fees, you can also add Concierge Plus for a full range of additional lifestyle management services.

Look After Your Health

Enjoy Peace of Mind:

For continual reassurance, simply choose the subscription package that works best for you or up to 10 family & friends.

World-Class Treatment

As an independent service, Lexihealth is free to find and ensure the highest quality health care services and the best prices for every patient.

We are not constrained by insurance companies or preferential status agreements, so we only advocate the right practitioners and treatments for you.

Simple, Swift, Self-Pay

Lexihealth’s world-class medical service does not require private medical insurance (PMI), however we can advise you on maximising the cover you may already have.

Safety First Subscriptions

Because you can never be sure when your health needs may change, we provide tailored subscriptions; giving you rapid access to the finest health cover, anywhere at anytime.

We charge a Case Fee for any service requiring our assistance. This covers initial handling of your call, assessment of your needs, rapid referral for the appropriate specialist consultation, and help in managing your journey at every step.

When you sign up to one of our subscription packages, you, and anyone included in the package, can make unlimited enquiries with no Case Fees.

Individual

Case management for you only - unlimited cases

Family

You, your partner and up to 4 children - unlimited cases

Family Plus

You and up to 10 family and friends - unlimited cases

OR

pay for each case separately as required

Case Fee

£200 One-off

For each individual case we manage on your behalf

FAQs

What is concierge?

Our concierge service aids you through your healthcare journey. We work collaboratively with patients to find the right consultant for their health needs, streamline the billing process, arrange your appointments, inform you of the relevant costs, making your medical journey as smooth as possible.

What is ‘self-pay’?

To avoid NHS waiting lists, or being restricted to certain practitioners through private medical insurance, ‘self-pay’ patients can have the choice and flexibility of appointments in locations and with practitioners that they wish to see. ‘Self-pay’ patients pay the consultant fees and facilities fees (blood tests, medical procedures are just some examples). As this can get a little confusing at times, Lexihealth streamlines this process for transparent, simple billing.

What kind of patients do you take?

We take patients from conception, all the way through to palliative (end of life care).

What specialities do you cover?

We can help guide patients through every speciality. Our services range of genetic testing, oncology, fertility, private GP services, orthopaedic, paediatrics and many more.

Why should I use your network of consultants?

Our network of consultants is selected by our Medical Advisory Committee (MAC), made up of the leading clinicians in their speciality, ensuring patients see the right clinicians for their needs. The facilities in our network consist of the best private clinics and private patient units in London.

Why do you need a brief medical history?

To direct you to the right consultant for your needs, we need to understand your medical background to identify where consultant’s interests will best suit your requirements.

Can you hold medical documents for me?

We do not handle or hold any medical documents. We provide the relevant contact information for patients to forward their information directly onto the consultant and facility themselves.

How do the family and extended family subscriptions work?

When choosing a family or extended family membership, you do not have to provide the names of everyone on your list at the beginning of your membership, you can choose to add these when the need arises. However, when a person is added to the membership, they cannot be removed or replaced until the end of the membership year.

Can I use my private medical insurance (PMI) and still use your company’s services?

Yes. We can help you find the best practitioner for your needs, but you will have to liaise with your insurance company with regards to whether this practitioner and any relevant diagnostics needed are covered by them. Our Case Fee and Subscription charges are not covered by insurance companies.

Can I move between PMI, self-pay and the NHS?

If you commence your medical enquiry in the NHS, using private medical insurance (PMI) or the self-pay avenue – you do not have to complete this enquiry only using the same avenue, you can move between these options. For example, if you have a NHS GP appointment, but want to use your PMI to see a specialist, you can do this. If, for example, you need an MRI scan that your PMI doesn’t cover, but you don’t want to join the NHS waiting list, you can self-pay for the MRI scan and follow up with your PMI specialist.

Can I use Lexihealth’s services if I have a pre-condition?

Yes, you can have full use of Lexihealth services regardless of preconditions.

Do consultations cost more through your service?

Where possible, we can always provide the exact price of consultations and an estimate of any likely procedures that may occur in or following the consultation. As procedures can vary, will we provide you with an exact, final cost after the consultation. We will liaise closely with you throughout to make sure you are well informed at each stage of the process.

How can I approach Lexihealth to be a Lexihealth approved consultant?

The consultants we work with have been personally recommended by our Medical Advisory Committee (MAC). Our MAC are all leaders in their respective fields and have put forward the consultants that they refer to and who they would want to treat their family and friends. If you would like to be presented to our MAC for inclusion in our directory then please email concierge@lexihealth.com.

How does Lexihealth work with consultants?

We work closely with our consultants and their teams, to best understand their patient pathways and their clinical interests so they can provide the best possible care for our patients.

Concierge Plus

Concierge Plus

Whatever Your Needs, We're Here to Help

Subscribers to Lexihealth packages are also eligible for CONCIERGE PLUS, a 3-month membership to Quintessentially.

This award-winning, members-only concierge club, provides exclusive lifestyle privileges for individuals and their loved ones, whether for short visits or longer periods of treatment and recovery.

Concierge Plus

£650 One-off

3 month General Membership to Quintessentially
only for subscribers to Individual, Family or Family Plus packages

Lexihealth Concierge Plus members receive:

Arrangement of All Travel Plans
Restaurant Reservations
Concert, Theatre, Film Event Bookings
Daily Errands
Hotel Booking
Home Maintenance Management
International Property Finder
Private Schooling / Tutoring
Removals and Packing

Look After Your Health

Screening

Screening

Speak with an Expert

Health screening provides early disease diagnosis, before symptoms are presented. Early detection can increase treatment options, mean more effective (and cost effective) solutions and shorter, more comfortable recovery... and can improve the chances of survival.

Screening delays can be critical. By speeding your journey, we help you to be seen and screened faster.

We're Ready To Help

Screening Options:

Basic

For 25-39 year-old busy professionals, with regular lifestyle. Recommended screening to ensure basic overall health and assessement of core diseases that can be prevented at an early stage.

Allows early detection of:

Heart, lung and vascular diseases (high blood pressure, basic heart rhythm abnormalities, fat profile)
Diabetes and Thyroid Endocrine diseases
Liver and kidney diseases

Includes:

30min in-house private GP assessment for medical history
Blood pressure and general health check
Follow-up result telephone consultation

Cardiac

ECG (Cardiac Trace)

Abdominal

Ultrasound of pelvic organs (Females only)

Core Blood Tests

Full blood count
Fasting Lipid profile
Fasting Glucose profile
Glycosylated Haemoglobin
Urea & Creatinine
Liver Function Test
Thyroid Hormone Profile
Vitamin D levels
Prostate Specific Antigen (Male)
Tumour Markers - Ca-125 (Female)

Female

from £1,100

2 hours approx.

Book Now

Male

from £650

2 hours approx.

Book Now

Advanced

For 40-54 year-old individuals.
Includes a wider assessment of body systems,
in addition to the Basic package.

This includes detection of:

Common male and female cancers (prostate, colon, rectal and gynaecological)

Cardiac coronary disease load (based on calcium levels)

All the screenings offered in the Basic Package, plus:

Cardiac

CT-Calcium

Abdominal

CT Colonography
A bowel preparation will be issued to be taken 1 day prior

Male Prostate

MRI prostate

Female Gynae

MRI Pelvis

from £2,700

3 hours approx.

Book Now

Ultimate

Typically for patients aged 55 and above.

This package assesses:

Cardiac coronary artery disease, and lung disease
Cancers of the colon and lung, prostate (for men), gynaecological cancers (for women)
Metabolic and endocrine dysfunction
Gallstone disease
Diseases of the liver and kidney

All the screenings offered in the Basic Package, plus:

Cardiorespiratory
Cardiac CT (angiogram)
CT Lung
Cardiac Echocardiogram
Lung Function test

Abdominal

CT Colonography
A bowel preparation will be issued to be taken 1 day prior

Male Prostate

MRI prostate

Female Gynae

MRI Pelvis

from £5,750

6 hours approx.

Book Now

Extra Screens

In addition, the following screenings can be provided either individually, in combinations, or as part of the Basic, Advanced or Ultimate screening options:

Each include a 30-minute face-to-face GP assessment and follow-up telephone consultation to discuss the results

Audiology £100

Hearing tests for hearing loss. This may be mandatory for some professions.

Sexual Health £600

For Male and Female. This will include taking blood tests, and having a small absorbent pad used to take a throat swab and a serology test. Includes detection of Chlamydia, Gonorrhoea, Herpes SimplexI/II, Ureaplasma genitalium, Mycoplasma genitalium, Trichomonas, Lymphogranuloma venereum, Gardnerella, Hepatitis A, Hepatitis B, Hepatitis C, Syphilis, HIV. Includes a full examination.

Advanced Cardiac £1,200

For individuals wanting to assess their heart function. This will include an ultrasound scan of their heart (echocardiogram) and a cardiac stress-rest test that assesses heart blood supply (myocardial perfusion SPECT - Single Photon Emission Computed Tomography - study).

Advanced Liver £450

Assessment of liver function including liver ultrasound and liver function blood test.

Women's Health £1,550

Cervical cytology, Pelvis MRI, Breast Ultrasound, Tumour Markers.

Foetal and During pregnancy £650

Medical review of mother and baby with obstetrician and foetal ultrasound. Blood tests for gestational diabetes.

Breast £1,350

Complete breast assessment including ultrasound, magnetic resonance scan (MRI).

Cervical Smear Test £60

Detection of abnormal cells at the cervix.

Head and Neck (Basic) £1,650

Ultrasound thyroid scan and head and neck MRI.

Head and Neck (Advanced) £1,750

Ultrasound thyroid scan, head and neck MRI and nasal endoscopy (nasolaryngoscopy).

Respiratory (Basic) £1,400

Lung function tests (breathing into a machine) and CT Lung test.

Obesity £1,600

Including measurement of BMI, skin-fold thickness, sleep health study, diabetes screen including fasting glucose blood test and glycosylated haemoglobin.

Sleep Health Study £1,000

Consultation with home or in-patient sleep study kit.
Also available as part of the Obesity Screen

Why Lexihealth?

Devised by leading medical experts, in line with the latest medical opinion, our tailored service ensures you only take those screenings the evidence suggests you need. And by tailoring these services, we can typically arrange all screenings in a single day.

How it Works?

Every body is unique. So in addition to the screenings which your own medical team may request, we offer three levels of tailored service. Each works in the same way:

1. We will discuss your needs and advise you of the likely overall costs.

2. We will arrange all appointments and payments in advance.

3. Following a GP assessment, your screening needs may change. In which case we will refund you or advise you of the costs of any increase.

4. We will also follow up and advise you of any further steps.

To book or discuss any screenings simply contact us today by phone or email, and we will reply, in confidence, within 1 hour.

About Us

About Us

Lexihealth. Bringing Healthcare Together For You.

Lexihealth is managed by senior, experienced health professionals.

Healthcare is our world.

Patients are at the heart of all we do.

Our self-pay, medical concierge service delivers rapid access to the best healthcare solutions for you; guiding you through every step of the journey, so you can focus on what’s most important - making a full and fast recovery.

To do this, we've built a virtual hospital, spanning 90 world-class private facilities, and an unrivalled network that includes over 650 leading UK practitioners and clinical specialists.

From our central offices, in the heart of London's world-leading medical community, we deliver fast, relevant answers to any form of healthcare concern, and a range of administrative and lifestyle services to remove the stresses facing you and your loved ones.

We're Ready To Help

Our Founders

Chairman

Chief Executive Officer

Chief Medical Officer

Chairman

Aaron Simpson

Aaron Simpson

Aaron is a founder and CEO of Quintessentially, a truly global, influential British brand with physical offices in over 65 cities worldwide, which has grown to become a portfolio of businesses that cover every facet of luxury lifestyle with an ever-expanding presence around the globe.

Chief Executive Officer

Annabelle Neame

Annabelle Neame

A senior hospital manager  with 20 years’ experience in the private and NHS medical sectors, Annabelle has extensive experience in healthcare both on the clinical and commercial side. She originally trained as a nurse at St Thomas' Hospital and has worked at HCA, Guy’s & St Thomas’ and the Royal Free.

Chief Medical Officer

Romana Kuchai

Romana Kuchai

MRCS, DLO, MD, FRCS (ORL-HNS)

Romana has been a Consultant Surgeon at Imperial College since 2011 and also at private health practices in London, with special interest in complex nose and throat problems and paediatric allergies. She is ENT Medical Advisory Committee lead for The Lister Hospital.

Our Medical Advisory Committee

Chairman

Simon Eccles is a consultant plastic surgeon in Central London. He undertakes plastic surgery reconstructive procedures on adults and children and cosmetic surgical and non-surgical procedures for adults. His reconstructive speciality is cranio-facial plastic surgery and his double qualifications in dentistry and medicine have provided him with the expertise to perform this type of surgery. Additionally, this has contributed to his knowledge and understanding of cosmetic surgery and he specialises in cosmetic surgery to the face, nose and eyelids. Mr Eccles is on the GMC Specialist Register and is a member of the British Association of Aesthetic Plastic Surgeons (BAAPS), the British Association of Plastic, Reconstructive and Aesthetic Surgeons (BAPRAS). He works in private practice at the Consulting Suite, 212-214 Great Portland Street, London, with a dedicated nursing and administrative team.

Clinical Lead for Oncology

Chris Nutting received a BSc with 1st class honours (Medicine and Cell Pathology) from University College London in 1989 and Middlesex Hospital, University of London. In 1992, he was awarded a 1st Class MBBS from Middlesex Hospital at the University of London. In 2001 he received a Medical Doctorate (MD Res) at The Institute of Cancer Research, University of London, and he was awarded a PhD from City University London in 2012. In 2001 he was appointed Consultant Clinical Oncologist at the Royal Marsden Hospital and Honorary Senior Lecturer in Clinical Oncology at the Institute of Cancer Research; in 2002 he was appointed Clinical Director of the Head and Neck Unit at London’s Royal Marsden Hospital and in 2003 he became National Clinical Lead in Head and Neck Cancer, appointed by the Department of Health (UK) and the Cancer Services Collaborative. In 2007 he was elected Honorary Faculty member at The Institute for Cancer Research. In 2009 he was appointed Co-Chair of The Clinical and Translational Radiotherapy and Radiobiology Working Group of the NCRI, and between 2006-12 he chaired the National Cancer Research Institute's Head and Neck Cancer Clinical Studies Group (CSG).

Clinical Lead for General Medicine

Consultant Physician, Respiratory Medicine and Allergy at The BUPA Cromwell, The Lister Hospital and The King Edward VII Hospital. Brian is also currently President of the Independent Doctors Federation. He is actively involved with the international respiratory community and is a member of a number of professional organisations overseas and in the UK, including the American Thoracic Society, British Thoracic Society, British Society of Allergy and Clinical Immunology, and Royal Society of Medicine.

Clinical Lead for Head and Neck Reconstructive Surgery

Head & Neck Consultant at The Royal Marsden and The BUPA Cromwell Hospital and serves as an Honorary Senior Lecturer at Imperial College. Peter is a member of the British Association of Head and Neck Oncologists, the European Laryngological Society and the European Skull Base Society. He is a member of the head and neck sub-committee of ENT-UK and President of the Laryngology and Rhinology section of the Royal Society of Medicine.

Clinical Lead for Orthopaedics

Director of Research at South West London Elective Orthopaedic Centre and practising at St Anthony's Hospital, Cheam and The Lister Hospital. Besides being a pioneer of hip arthroscopy in the UK, Richard is one of the UK’s most experienced hip resurfacing surgeons and continues to undertake this procedure on active young men. He lectures widely and is a regular invited faculty member at many national and international Orthopaedic meetings and is a member of the Council of the British Hip Society and the International Society for Hip Arthroscopy.

Clinical Lead for Psychiatry

Consultant Psychiatrist formerly at Chelsea & Westminster Hospital before entering private practice full-time in 2003. Mike is a leading authority on the treatment of psychiatric and addictive disorders. He is a member of both the Royal College of Psychiatrists and the Royal College of Physicians.

Clinical Lead for Obstetrics & Gynaecology

Over her 35-year career, Miss Yoon has worked in the major teaching hospitals – St Thomas’, Queen Charlotte’s and Chelsea & Westminster in London, and the John Radcliffe in Oxford – all of which are referral centres for high-risk pregnancies and specialist gynaecological services. Prior to becoming fully private in 2007, she was an NHS Consultant at the Homerton University Hospital in London. Miss Yoon has wide experience of gynaecological surgical procedures including laparoscopy (key hole surgery), hysteroscopy and colposcopy, as well as specialist knowledge of oncology and abnormal smears gained at The Royal Marsden Hospital in London, where she was The Cancer Research Campaign Fellow. Miss Yoon has published a number of research papers in international journals and has given many lectures on gynaecological cancers both internationally and in the UK. In addition to her private consultancy work, Miss Yoon sits on the Medical Advisory Committee of the Chelsea Outpatient Centre and is the Surgical Representative of The Theatre User Group Committee at The Lister Hospital. She is also on the Appraiser Committee of the Independent Doctors Forum and acts as one of its appraisers. Until recently Miss Yoon was an active member of The Faculty of Training The Trainers at The Royal College of Obstetricians and Gynaecologists, and of The National Cancer Peer Review Team. She was also the Chair of the London Colposcopy Quality Assurance Evaluation Group.

Clinical Lead for Radiology

Dr Gitta Madani is a consultant radiologist with a specialist interest in head and neck radiology and is the lead in head and neck imaging at Imperial College Healthcare NHS Trust. She performs every aspect of head and neck radiology including oncology, thyroid, skull base pathology, otological, sinonasal, orbital, salivary, dental, maxillofacial and temporomandibular joint imaging. She undertakes ultrasound-guided fine needle aspiration and biopsy, sialograms and salivary intervention for the removal of calculi and balloon dilatation of strictures. She trained at Imperial College London in medicine and specialised in head and neck radiology at the Royal Free, University College and the Royal National Throat, Nose and Ear hospitals. She is involved in radiology training and lectures nationally and internationally on a variety of courses and meetings. Dr Madani's research interests include thyroid, airway and otology. She is an assistant editor for the Clinical Radiology Journal and the training advisor for the British Society of Head and Neck Imaging. Her special interests are skull base imaging, thyroid and parathyroid imaging, salivary imaging and intervention (removal of stones and treatment of duct narrowing), ENT imaging, maxillofacial imaging, temporomandibular joint (TMJ) imaging, head and neck biopsies and fine needle aspiration, orbital imaging.

Clinical Lead for Paediatrics

Paediatric Otolaryngologist ENT Consultant at GOSH
(Great Ormond Street Hospital), Director of the National Service for Severe Tracheal Disease and The Great Ormond Street "Tracheal Team". Richard is involved extensively with undergraduate and postgraduate training in the field and is an Honorary Senior Lecturer at University College London (UCL) & The Institute of Child Health (ICH). He is a Council Member of the Section of Laryngology & Rhinology of the Royal Society of Medicine.

Clinical Lead for Aesthetics

Consultant Surgeon at the Royal National Throat Nose and Ear Hospital and University College London Hospitals NHS Trust and 9 Harley Street. Charles is the current UK Vice-President of the European Academy of Facial Plastic Surgery and the Chairman of Facial Plastic Surgery UK, a committee at the Royal College, and is a specialty adviser to NICE. He is a member of ENT UK and BAAPS (British Association of Aesthetic Plastic Surgeons).

Clinical Lead for General Practice

GP at King Edward VII's Hospital. Ian qualified as a Member of the Royal College of General Practitioners in 2011. Ian holds postgraduate qualifications in Obstetrics and Gynaecology, Family Planning and Occupational Medicine. He is a magistrate on the Central London Bench and is a Yeoman of the Worshipful Society of Apothecaries of London.

Clinical Lead for Cardiology

Consultant Cardiologist at the Harley Street Clinic, The Lister Hospital and Guy’s and St. Thomas’ Foundation Trust. Laura has a PhD in Vascular Biology. She was Associate Editor of the European Heart Journal for eight years and is a fellow of Royal College of Physicians and a fellow of the European Society of Cardiology.

Clinical Lead for Interventional Radiology

Consultant Interventional Neuroradiologist at Imperial College. He trained in Radiology in Cambridge and completed his Neuroradiology training in Manchester. Dr Patel is a member of the Royal College of Physicians and a fellow of the Royal College of Radiologists.

Clinical Lead for Anaesthesia, Spinal & Pain Medicine

Consultant in Spine & Pain Medicine at the Fortius Clinic and the Chelsea Outpatients Centre. Dr Thomas qualified from St Bartholomew’s and the Royal London Hospital in 2000 and studied Pain Medicine at both the Imperial School NW London Deanery, and Great Ormond Street Hospital. He is a member of the International Association for the Study of Pain, RCOA Faculty of Pain Medicine, and British Pain Society.

Clinical Lead for Clinical Governance

Consultant General & Colorectal Surgeon at Chelsea & Westminster Hospital, The BUPA Cromwell Hospital, and Chair for the Regional Speciality Training Committee in General Surgery. Tim is a Fellow of the Royal College of Surgeons of England and the Association of Surgeons of Great Britain and Ireland. He was a founder member of the Expert Witness Institute in 1996 and is a member of the Faculty of Expert Witnesses for Doctors.

Clinical Lead for General & Bariatric Surgery

General Surgeon with a specialist interest in Bariatric & Upper GI Surgery at St Mary's Paddington and The Wellington Hospital. Sanjay is a Senior Lecturer in Bariatric Surgery at Imperial College London and is a member of The Royal College of Surgeons.

Clinical Lead for Dental and Maxillofacial

Jonathan Collier is a Consultant Oral and Craniomaxillofacial Surgeon in the Craniofacial Department of the Chelsea & Westminster NHS Foundation Trust. He is the principal orthognathic surgeon in the department and a core member of the specialist multidisciplinary group treating cancerous skin lesions. Jonathan is an Honorary Consultant at both Imperial College Healthcare NHS Trust and Barts Health NHS Trust where he is a regular member of the specialist clinic treating the long-term consequences of traumatic facial injury. Jonathan is on the invited faculty of a number of specialist courses, has a number of research interests and is an examiner for the Royal College of Surgeons. He is a surgeon with the medical charity Facing The World.

Our Providers

The Princess Grace
Leaders in Oncology Care
The Lister Hospital
King Edward VII Hospital
The Harley Street Clinic
HCA Healthcare UK
Imperial Private Healthcare
London Bridge Hospital
Parkside Hospital Logo
Bupa Cromwell Hospital Logo
Phoenix Logo

Contact Us

Contact Us

If you have a healthcare enquiry, then please call us — we will be more than happy to help.

Or you can send us an email and one of our Patient Liaison team will respond right away.

+44 (0)207 205 2556
concierge@lexihealth.com




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